Shipping and Delivery Policy

Effective Date: 1-4-2024

Thank you for choosing Sagar Petroleum for your lubricant needs. We are committed to providing you with high-quality products and excellent customer service. Please review the following shipping and delivery policy before making your purchase.

Shipping Information:

  1. We offer shipping services to addresses within India.
  2. Orders are typically processed within 10 days business days upon receipt of payment confirmation. Orders placed after 1 pm will be processed on the next business day.
  3. We partner with trusted shipping carriers to ensure reliable delivery of your products.
  4. Shipping fees are calculated based on the weight of the products, shipping destination, and chosen shipping method. You will be provided with shipping options and corresponding costs during the checkout process.

Delivery Times:

  1. Estimated delivery times vary depending on the shipping destination and selected shipping method. Standard delivery times range from 15-20 business days.
  2. Expedited shipping options are available for faster delivery. Please note that additional charges may apply.
  3. While we make every effort to ensure timely delivery, please understand that unexpected delays may occur due to factors beyond our control, such as adverse weather conditions or logistical issues. We appreciate your patience and understanding in such circumstances.

Order Tracking:

  1. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  2. You can track the status of your order by using the provided tracking number on our website or directly through the shipping carrier’s website.
  3. If you have any concerns regarding the status of your delivery, please feel free to contact our customer service team for assistance.

Delivery Requirements:

  1. It is important to provide accurate delivery information, including the recipient’s name, address, and contact number, to ensure smooth delivery.
  2. It is the customer’s responsibility to ensure that someone is available to receive the package at the designated delivery address.
  3. If no one is available to receive the package, the carrier may leave a delivery notification with instructions for rescheduling delivery or retrieving the package from a local pickup location.

International Shipping:

  1. For international orders, please note that additional customs clearance procedures and import duties may apply. These fees are the responsibility of the customer and are not included in the product or shipping costs.
  2. International delivery times may vary due to customs processing times and other factors.

In-Store Pickup (If Applicable):

  1. Customers may have the option to pick up their orders from our physical store location, subject to availability.
  2. If you choose this option, please wait for confirmation from our team before attempting to pick up your order.

Returns and Refunds:

  1. Please refer to our Returns and Refunds Policy for information regarding returns, exchanges, and refunds.

By placing an order with Sagar Petroleum, you agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy. If you have any questions or concerns, please don’t hesitate to contact our customer service team for assistance.

( – 94400 52999)

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